Claims
The claims services department provides expert claims and medical management advice in catastrophic injuries and assists members in areas such as reserving practices and settlement evaluation. Once a claim exceeds the retention limit, the WCRA claims staff supports members in filing reimbursement requests and provides prompt payment of the correct reimbursement amount. It is our goal to balance the needs of members, injured workers, and employers while protecting our own financial integrity.
As an added service to our members, the WCRA Portal offers secure access to view Claims information, receive electronic correspondence, report new Claims, submit interim Claim Updates, request reimbursements, and upload requested information. The WCRA Portal can only be accessed after an account has been set up and a username and password created. WCRA Portal access is granted on an individual basis after an application has been reviewed and approved by WCRA staff.
All Claims reporting and reimbursement requests must be submitted electronically via the Portal. If you do not have a Portal account, go to the WCRA website landing page and click on ‘Request Portal Access.’ If your application is accepted, you will receive an email with a link on how to set up your Portal account.
To assist members in managing Minnesota workers’ compensation injuries, the WCRA also provides several helpful calculators as well as charts and tables useful when administering workers’ compensation claims in the Minnesota jurisdiction.